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Choose the path that matches where you purchased and what you need help with. This prevents website and app-store billing responsibilities from being mixed together.
Last reviewed: August 10, 2026
Email [email protected] for product, account, website purchase, privacy, or security questions. For a purchase request, include the account email, order number, product, purchase date, and whether you bought on bluehammer.app, Apple, or Google Play.
Do not email passwords, full payment-card numbers, recovery codes, or private keys.
Website plans are prepaid for the fixed access period shown at checkout and do not automatically renew. Apple and Google Play purchases follow the subscription or purchase terms shown by the store.
A cancellation stops a future store renewal; it does not automatically refund a completed charge. Website refund requests are reviewed by BlueHammer. Store refunds are handled through the relevant store process.
Send a concise description, affected product or URL, reproduction steps, and the date observed to [email protected] with the subject Security Report. Do not include live exploit code or customer data in the first message.